Introduction
The Mail Activities Package lets the Agent read, send, move, save and delete emails.
Which activities should I use?
| Your mailbox | Use | Setup guide |
|---|---|---|
| The Outlook desktop app is installed and signed in on the Agent machine | Outlook activities | Setup Desktop Outlook |
| Gmail, Yahoo Mail or a company mail server – reading email | IMAP activities (or POP3) | Setup IMAP, Setup POP3 |
| Gmail, Yahoo Mail or a company mail server – sending email | Send SMTP Mail Message | Setup SMTP |
| Your company's own Exchange Server | Exchange activities | Setup Exchange (EWS) |
| Microsoft 365 / Outlook.com without the desktop app | Office 365 package | Connecting to Office 365 |
To save emails or their attachments to disk after reading them, see Save Mail & Attachments. These activities work with emails read by any Get activity.
Note: The Outlook activities require Outlook Classic. They do not work with the New Outlook for Windows app, because it does not support the automation interface (COM) the activities use. Before running them, make sure Outlook is installed, signed in and set up with a default profile on the Agent machine.
Exchange activities
In akaBot Studio, the Exchange activities are listed under Mail > Exchange. Their documentation is in the Exchange package: