Network Edition

1. Before you Start

- akaBot Studio & Agent are included in the same installer. However, activation will be separate for these components.

- Kindly check the Hardware requirements and Software requirements.

2. Installation

Step 1 - Download the installer from the link provided in the Licensing Email
Step 2 - Run the setup as Admin and hit "Next"

  • After the installation is done, you will see the Installation Complete notification as below. Hit “Close”. Now you should have the shortcuts for akaBot Studio & Agent successful present on the desktop.

Step 3: Install web extension (Optional)

  • Open Extensions page on your web browser. E.g. Chrome
  • Next, turn on Developer Mode and click "Load Package"
  • Browse to akaBot BrowerExtentsions folder in C:\Program Files or x86\FPT Software\akaBot Platform\akaBot\BrowserExtensions. Then click Select Folder
  • If you see this confirmation prompt, you have successfully installed akaBot Web Extension.

3. akaBot Center

  • akaBot Center requires some additional programs such as:
    - JAVA JDK 8
    - MySQL Community Server
    - Tomcat
    - Apache Active Message Queue

a. Java JDK 8

Step 1 - Kindly download Java SE at JAVA SE

Step 2 - From the Java SE Development Kit, download the version for your Operating System

Step 3 - Accept Oracle License Agreement and click "Download".

After that, you will be re-directed to the Oracle website. Kindly login Oracle account to start the download. If you don't have one, please create a new one.

Step 4 - Run the installer you have downloaded and Run as Admin. After that, click "Next" to proceed

  • After Installation is complete, you will see the Complete Notification as below. Simply click “Close”. You have successfully installed JDK

b. MySQL 8.0

Step 1 - Kindly download at MySQL 8.0

Step 2 - Run the installer and choose Custom option

  • To run akaBot Center, you will need MySQL Server and MySQL Workbench.
  • Under:
    + MySQL Servers > MySQL Server, choose the newest for MySQL Server
    + Application > MySQL Workbench, choose the newest version for MySQL Workbench
  • After that, kindly click Execute and hit Next,.....
  • When you at the Accounts and Roles page, it is recommended you set it to the default password [email protected] to avoid having to update Config file later. Click “Next"
  • Click "Execute" and wait till everything is finished. Click “Finish”
  • If you see this prompt, we have successfully finished installation. Click “Finish”.

Step 3 - Setup MYSQL account to enable remote connection

  • Open MySQL Workbench. Go to “Local instance”. You will see a “Connect to MySQL Server” prompt. Enter the password for root account, which you have set before

If “aka_orchestrator” database has not been created, create it as follows:

  • Create a new schema
  • Input Schema Information as below:
    + Name: aka_orchestrator
    + Charset/Collation: utf8 ; utf8_general_ci
  • Hit “Apply”.
  • “Apply SQL Script to Database” dialog will show up. Click “Apply”.
  • Click “Finish

Step 4 - Test MySQL from remote client using MySQL Workbench

  • Click the “Add Connection” button (see picture below) to open “Setup New Connection” window
  • Next, create a Connection Name and enter your Username and then click Test Connection

c. Apache Tomcat 8.5

Step 1 - Kindly download at Tomcat 8.5

Choose the appropriate installer for your operating system (x64 or x86)

Step 2 - Run the installer you have downloaded. Make sure you Run as Admin

  • Click “I Agree” and "Next"
  • Leave all fields as Default. Click “Next” and "Finish"

d. Apache Active Message Queue

Step 1 - Kindly download at ActiveMQ version 5.15.1

Step 2 - Unzip and open "BIN"

  • Depending on your current OS, open “WIN32” or “WIN64”.
  • Right click on “InstallService.Bat” and select “Run as administrator”.

Step 3 - Press Windows + R key and type “services.msc”. Hit “OK"

  • Click on “ActiveMQ” (1). You will see the “ActiveMQ Properties” prompt show up. Click “Start” (2)
  • Navigate to URL: http://localhost:8161/
  • If needed, enter the default credential as below
    + Username: admin
    + Password: admin
  • If you see the result as below, you have successfully installed ActiveMQ.

e. akaBot Center Configuration

Step 1 - You should already have “aka_orchestrator” database
Step 2 - Acquired CENTER installation package from the Licensing Email. This package contains one .war file (E.g: “akaBot-center-”). Rename this file to “ROOT.war”.
Step 3 - Stop TOMCAT in Windows Services

Step 4 - Locate: C:\Program Files\Apache Software Foundation\Tomcat 8.5\webapps directory and remove everything in this folder. And then, copy root.war file to this directory.

Step 5 - Start Tomcat to unzip rootwar file and Stop the service again

Step 6 - Update credentials information

  • Go back to Tomcat 8.5/webApps. You should see the ROOT folder already unzipped.
  • Go to ROOT > WEB-INF > classes > config. You will need to update information into 2 files: “application-prod.yml” and “application-dev.yml”.

In each file, update the following information. Make sure you change for both files.

  • Data Credentials: If you use the default Credentials (root / [email protected]), you will not have to update this.

  • Database URL: Change the initial part of the URL (See Picture below). It should be
    [IP Address of the machine with akaBot Center]:3306/[Database Name].

For example: if your Machine’s IP Address is, Database Name is aka_orchestrator, then the Database URL should be changed to jdbc:mysql://

Step 7 - Start Tomcat again
Step 8 - Open your browser and navigate to : http://localhost:8080/#/ . If you are using a different machine (not the machine where Center is installed), replace “localhost” with the Center Machine’s IP address.

  • Enter your account to access CENTER
    + Username: admin
    + Password: admin
  • If you log in successfully, you have successfully installed akaBot Center.

Note: Just to make sure your port is open, we can use Telnet command to check.

For example, to verify connection to on port 25, issue the command:

  • telnet 25

If the connection succeeds, a blank screen will show up, meaning that the computer port is open.

A failed connection will be accompanied by an error message. It can indicate either a closed port or the fact that the indicated remote server is not listening on the provided port.

Example: telnet localhost 8080

Solution :

1. Contact IT department and request to open port.

2. Open port in Windows Firewall settings.

4. Self-Help Video

Updated 6 months ago

Network Edition

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