Skip to main content

Service Management

After setting up a processing flow, you can monitor the result of each service under Service Management.

Supplier Invoice Download​

Go to Service Management > Supplier Invoice Download to monitor invoice download requests from suppliers.

  • Statistics tab: View total requests, successful requests, failed requests, today requests, and this week requests.

download-ncc-scalecheck

  • Details tab: View each request, supplier, code, invoice link, status, processing time, retry count, and error details if any.

details-scalecheck

Tax Authority Invoice Download​

Go to Service Management > Tax Authority Invoice Download to set up tax authority accounts, create download schedules, and review invoice download results.

  • Tax Authority Accounts: Manage login accounts used for the tax authority.

account-tct-scalecheck

new-account-scalecheck

  • Download Schedules: Create automatic daily invoice download schedules.

tct-invoice-download

new-schedule-scalecheck

  • Run History: Check each run result, including found invoices, new invoices, downloaded invoices, duplicates, errors, and credit usage.

run-history-scalecheck

  • Downloaded Invoices: Search and review invoices downloaded from the tax authority.

downwloaded-invoices-scalecheck

Tax Authority Invoice Lookup​

Use this service to compare and verify invoices against tax authority data.

  • You can look up one invoice or process multiple invoices in bulk:

invoice-lookup-scalecheck

  • Review the lookup details and history:

lookup-details-scalecheck

Taxpayer Lookup​

  • Use this service to check the operating status of the seller or taxpayer tax code.
  • Look up a single tax code or import an Excel file of tax codes:

taxpayer-lookup-scalecheck

  • View history and results in the Details / Statistics tabs. Each lookup deducts credits based on the service pricing:

taxpayer-lookup-details

All valid and successfully downloaded invoices from the above services are consolidated into a single location. Move to Invoice List to manage all your data.