Search: set-agent-credential

the suitable agent Parameters tab: Holiday settings tab: single choice Run continuously (default) Bypass

the unit Use case 3: Create/ edit a new Role Roles are sets of permission, which means

of Agent (Available, Busy, Disconnected, Nonresponse) Number of Task (Successful, Running, Stopped, Faulted

]] == (% style="color:#e74c3c" %)**Use case 3: Create/ edit a new Role**(%%) == Roles are sets of permission

all information including: * Number of Agent (Available, Busy, Disconnected, Nonresponse) * Number

Tasks * Recent Tasks S2: You can use **Filter **button to view the tasks based on Agent Group, Agent

can only add one by one Use case 2: Create/ edit a new Role Roles are sets of permission, which

the operation. Use case 7: Create / Edit Agent Group Option 1: S1: Choose Resource in the left menu > click Agent Group tab then screen will show as below S2: Click “Create New” button on the right corner

: **depends on the workflow you chose, tick the suitable agent **Parameters tab:** **Holiday settings tab

**(%%) == Roles are sets of permission, which means that the permissions required to access and control specific

-20230308181334-22.png]] == (% style="color:#e74c3c" %)**Use case 7: Create / Edit Agent Group**(%%) == **Option