Attended vs Unattended Agent

Attended 

Unattended 

Strength 

• Assist individual users in handling small and repetitive tasks 
• Collaborate with human to complete a long-running process 

Running long processes or automations without the need of human interaction 

Operational method 

Processes are triggered by users or specific user events 

Not depend on users to trigger processes. They are assigned tasks and scheduled to run through akaBot Center. 

Machine requirement for Agent execution 

 Agent needs to be installed on the same machine as the one where the user conducts daily tasks. 

Agents can be installed on any machine connected to akaBot Center. 

When do your business need this type of agent?  

When you need a personal assistant for an end-user (HR Personnel, Call Center Operator, or Data Validation Specialist) to help them with small day-to-day tasks or specific parts of a process. 

When your company requires numerous Agents operating on a large scale in the background to streamline repetitive or prolonged tasks for multiple users or entire departments.