Search: bulk-add-queue-items

user you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one Use case 2: Create/ edit a new Role Roles are sets of permission, which

the creation of the queue by clicking the Cancel button Use case 4: Delete account To delete a User, you

you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one ))) == (% style="color:#e74c3c" %)**Use case 2: Create/ edit a new Role

it, and the User is created. You can also cancel the creation of the queue by clicking the **Cancel** button

, Schedule, Queue, and Logs > tick the box Delete related items > hit Delete Use case 13: Change agent’s

user you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one Use case 2: Remove an OU In Organization Unit menu > click Delete button

information in Agent Group, Tasks, Schedule, Queue, and Logs > tick the box **Delete related items > **hit

you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one ))) == (% style="color:#e74c3c" %)**Use case 2: Remove an OU

– High - 1 – Normal - 2 – Low. The default value is: (null) Queue Item States (DropDownlist) - Filters

date. Output Queue Items (INumerable< QueueItem >) - This is the data table that you have added the queue. Pagination Skip (Int32) - This allows you to skip the first amount of items. Integers variables

Get Queue Items

Get Queue Items

to organize and structure your code better. Eg: Get Queue Items. **Options** * **Duration (Int32) **- Filter

. The default value is: (null) * **Queue Item States (DropDownlist)** - Filters the state of the item

** * **Queue Items (INumerable< QueueItem >)** - This is the data table that you have added the queue

RCA.Activities.Java.GetText Description This activity allows you to get text from a Java file. (* is mandatory) In the body of the activity Pick target element - Chooses the field to select the item

(String)* - You can add selectors here. String supported only. Eg: Misc Public (Checkbox) - Check

** * **Pick target element** - Chooses the field to select the item. This activity will generate a string

(String)*** - You can add selectors here. String supported only. Eg: {{code language="none"}} Text

. Output Transaction Item (QueueItem) - The retrieved Transaction Item, is stored in a queue variable

RCA.Activities.Core.GetTransactionItem Description This activity allows you to get an item from the queue so that you can process and sets its status to In Progress. Note: the bot needs to have Edit

Get Transaction Item

" %) ((( RCA.Activities.Core.GetTransactionItem == **Description** == This activity allows you to get an item from the queue so that you can process and sets its status to In Progress. Note: the bot needs to have Edit permissions on queues

) **- The retrieved Transaction Item, is stored in a queue variable. **Reference** * **Filter Strategy** - You can

)*- The date right before the queue item is processed. Postpone (DateTime)* - The date after which the queue item may be processed. This can be filled with relative dates such as DateTime.Now.AddHours

RCA.Activities.Core.PostponeTransactionItem Description This activity allows you to add time

Postpone Transaction Item

the queue item is processed. * **Postpone (DateTime)*** - The date after which the queue item may

" %) ((( RCA.Activities.Core.PostponeTransactionItem == **Description** == This activity allows you to add time parameters between which

() * **Transaction Item (QueueItem)*** - The items you want to postpone **Misc** * **Public (Checkbox

1 Numbered list Item Subitem Item Subitem Mixed list Item 1 Item 2 Item 3 Item 4 Item 5 Tables

: Macros Macros allow you to make wiki content look better and to add additional features to your wiki

** Level 2 * Level 1 == Numbered list == 1. Item 11. Subitem 111. Item 1. Subitem == Mixed list == 1. Item 1 11. Item 2 11*. Item 3 11*. Item 4 1. Item 5 = Tables = You can create tables right into wiki

better and to add additional features to your wiki. Here are 2 examples of how macros can be used in wiki

RCA.Activities.Java.SelectItem Description This Select Item activity allows you to select specific items from a Java file. (* is mandatory) In the body of the activity Pick target element - Chooses the field to select the item. This activity will generate a string variable (Selector) to specify

Select Item

" %) ((( RCA.Activities.Java.SelectItem == **Description** == This Select Item activity allows you to select specific items from

) **In the body of the activity** * **Pick target element **- Chooses the field to select the item

to get. * **Selector (String) * **- You can add selectors here. String supported only. Eg

and structure your code better. E.g: [3424325] Select Multiple Items Options Add to selection (Boolean

RCA.Activities.Common.SelectMultipleItems Description The Select Multiple Items activity allows you to select many items from a combo box or list box. (* is mandatory) In the body of activity

Select Multiple Items

Select Multiple Items

] Select Multiple Items **Options** * **Add to selection (Boolean)** - Specify if the items will be added

" %) ((( RCA.Activities.Common.SelectMultipleItems == **Description** == The Select Multiple Items activity allows you to select many items from

[])* **- Specify the items to be selected in the list box. * **Target (Collapsible list) :** ** **Element

the field to select the item. This activity will generate a string variable (Selector) to specify

(String) * - You can add selectors here. String supported only. Eg: Text (String) - The text to enter

of the activity** * **Pick target element **- Chooses the field to select the item. This activity will generate

(String) * **- You can add selectors here. String supported only. **Eg**: {{code language="none