Search: add-queue-item

akaBot default dashboards When accessing Insights for the first time, the Favorite Views tab is displayed along with its corresponding default dashboards: Workflow, Queue, Agent, and Business. See

. Add & Remove favorite views The purpose of having a Favorite Views section is to allow users to mark

with its corresponding default dashboards: **Workflow**, **Queue**, **Agent, and Business

" %) [[image:image-20230518152921-2.png||height="501" width="993"]] == **Add & Remove favorite views

some fields when capturing data from the document, navigate to the Fields to Capture tab in the queue

. Adding a new table In order to create a new table, click [Add Field], select Data Type = “table

to Capture tab in the queue settings. In this tab, you can manage pre-trained data fields and select which

, click [Add Field], select Data Type = “table” and then input the value you want to create a new table

Delete. Click OK to confirm. Choose Add New Item from the Project menu. In the Installed > Common Items

and then click Add. Replace the existing SumInt definition with the following definition. Click Build Solution

, Description Figure 2 Edit Author, Description Add file element for any file the user desires to be copied

. Choose Add New Item from the Project menu. 1. In the Installed > Common Items node, select Workflow. Select Code Activity from the Workflow list. 1. Type SumInt into the Name box and then click Add. 1

"]] (% style="font-size:12px" %)//Figure 2 Edit Author, Description// * Add file element for any file

, Schedule, Queue, and Logs > tick the box Delete related items > hit Delete Use case 13: Change agent’s

user you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one Use case 2: Remove an OU In Organization Unit menu > click Delete button

information in Agent Group, Tasks, Schedule, Queue, and Logs > tick the box **Delete related items > **hit

you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one ))) == (% style="color:#e74c3c" %)**Use case 2: Remove an OU

user you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one Use case 2: Create/ edit a new Role Roles are sets of permission, which

the creation of the queue by clicking the Cancel button Use case 4: Delete account To delete a User, you

you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one ))) == (% style="color:#e74c3c" %)**Use case 2: Create/ edit a new Role

it, and the User is created. You can also cancel the creation of the queue by clicking the **Cancel** button

RCA.Activities.Core.WaitQueueItem Description This activity allows you to retrieve a queue item

, it sends a message to Center starting it is ready to receive a queue item and then wait for a new one

code better. Eg: Wait Queue Item. Output Result (QueueItem) - The retrieved queue item, is stored

Wait Queue Item

Wait Queue Item

" %) ((( RCA.Activities.Core.WaitQueueItem == **Description** == This activity allows you to retrieve a queue item from a specified queue

starting it is ready to receive a queue item and then wait for a new one to be added. [[image:image

of the activity to organize and structure your code better. Eg: Wait Queue Item. **Output** * **Result

. Output Transaction Item (QueueItem) - The retrieved Transaction Item, is stored in a queue variable

RCA.Activities.Core.GetTransactionItem Description This activity allows you to get an item from the queue so that you can process and sets its status to In Progress. Note: the bot needs to have Edit

Get Transaction Item

Get Transaction Item

" %) ((( RCA.Activities.Core.GetTransactionItem == **Description** == This activity allows you to get an item from the queue so that you can process and sets its status to In Progress. Note: the bot needs to have Edit permissions on queues

) **- The retrieved Transaction Item, is stored in a queue variable. **Reference** * **Filter Strategy** - You can

– High - 1 – Normal - 2 – Low. The default value is: (null) Queue Item States (DropDownlist) - Filters

date. Output Queue Items (INumerable< QueueItem >) - This is the data table that you have added the queue. Pagination Skip (Int32) - This allows you to skip the first amount of items. Integers variables

Get Queue Items

Get Queue Items

to organize and structure your code better. Eg: Get Queue Items. **Options** * **Duration (Int32) **- Filter

. The default value is: (null) * **Queue Item States (DropDownlist)** - Filters the state of the item

** * **Queue Items (INumerable< QueueItem >)** - This is the data table that you have added the queue

RCA.Activities.Core.BulkAddQueueItems Description This Bulk Add Queue Items activity enables you to add a collection of items to a data table to a specific queue. Once it is added to the queue

the items are added to the queue as well as the manner in which the errors are treated. There are two

Bulk Add Queue Items

Bulk Add Queue Items

" %) ((( RCA.Activities.Core.BulkAddQueueItems == **Description** == This Bulk Add Queue Items activity enables you to add a collection of items to a data table to a specific queue. Once it is added to the queue, the items’ status is changed

. ・ProcessAllIndependently: Adds each item individually and return with the list of all queue item that could not be added

RCA.Activities.Core.AddTransactionItem Description This Add Transaction Item activity allows you to add an item in the queue, start the transaction, and sets the status to In Progress. It can also be configured to add a custom reference to each transaction. (* for Mandatory) Properties Common Continue

Add Transaction Item

Add Transaction Item

" %) ((( RCA.Activities.Core.AddTransactionItem == **Description** == This Add Transaction Item activity allows you to add an item in the queue, start the transaction, and sets the status to In Progress. It can also be configured to add a custom

the name of the activity to organize and structure your code better. E.g: Add Transaction Item **Output