Search: bulk-add-queue-items
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For IT-Dev Team
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user you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one Use case 2: Create/ edit a new Role Roles are sets of permission, which
…the creation of the queue by clicking the Cancel button Use case 4: Delete account To delete a User, you
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you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one ))) == (% style="color:#e74c3c" %)**Use case 2: Create/ edit a new Role
…it, and the User is created. You can also cancel the creation of the queue by clicking the **Cancel** button
For Team IT-Operation
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, Schedule, Queue, and Logs > tick the box Delete related items > hit Delete Use case 13: Change agent’s
…user you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one Use case 2: Remove an OU In Organization Unit menu > click Delete button
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information in Agent Group, Tasks, Schedule, Queue, and Logs > tick the box **Delete related items > **hit
…you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one ))) == (% style="color:#e74c3c" %)**Use case 2: Remove an OU
Get Queue Items
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– High - 1 – Normal - 2 – Low. The default value is: (null) Queue Item States (DropDownlist) - Filters
…date. Output Queue Items (INumerable< QueueItem >) - This is the data table that you have added the queue. Pagination Skip (Int32) - This allows you to skip the first amount of items. Integers variables
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Get Queue Items
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Get Queue Items
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to organize and structure your code better. Eg: Get Queue Items. **Options** * **Duration (Int32) **- Filter
…. The default value is: (null) * **Queue Item States (DropDownlist)** - Filters the state of the item
…** * **Queue Items (INumerable< QueueItem >)** - This is the data table that you have added the queue
Get Text
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RCA.Activities.Java.GetText Description This activity allows you to get text from a Java file. (* is mandatory) In the body of the activity Pick target element - Chooses the field to select the item
…(String)* - You can add selectors here. String supported only. Eg: Misc Public (Checkbox) - Check
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** * **Pick target element** - Chooses the field to select the item. This activity will generate a string
…(String)*** - You can add selectors here. String supported only. Eg: {{code language="none"}} Text
Get Transaction Item
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. Output Transaction Item (QueueItem) - The retrieved Transaction Item, is stored in a queue variable
…RCA.Activities.Core.GetTransactionItem Description This activity allows you to get an item from the queue so that you can process and sets its status to In Progress. Note: the bot needs to have Edit
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Get Transaction Item
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" %) ((( RCA.Activities.Core.GetTransactionItem == **Description** == This activity allows you to get an item from the queue so that you can process and sets its status to In Progress. Note: the bot needs to have Edit permissions on queues
…) **- The retrieved Transaction Item, is stored in a queue variable. **Reference** * **Filter Strategy** - You can
Insights data model
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of workflows Queue Dimensions Description Queue Item Id The auto-incremented row ID of the queue item in the Center database. Queue Id The row ID of the queue Processing Status The status of the queue item. The available options are: New In Progress Successful Failed Abandoned Robot Id
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="width:218px" %)((( Queue Item Id )))|(% style="width:914px" %)((( The auto-incremented row ID of the queue item in the Center database. ))) |(% style="width:218px" %)((( Queue Id )))|(% style="width
…="width:914px" %)((( The status of the queue item. The available options are: * New * In Progress
Postpone Transaction Item
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)*- The date right before the queue item is processed. Postpone (DateTime)* - The date after which the queue item may be processed. This can be filled with relative dates such as DateTime.Now.AddHours
…RCA.Activities.Core.PostponeTransactionItem Description This activity allows you to add time
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Postpone Transaction Item
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the queue item is processed. * **Postpone (DateTime)*** - The date after which the queue item may
…" %) ((( RCA.Activities.Core.PostponeTransactionItem == **Description** == This activity allows you to add time parameters between which
…() * **Transaction Item (QueueItem)*** - The items you want to postpone **Misc** * **Public (Checkbox
Queues
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A queue is a container that enables you to hold an unlimited number of items. Queue items can store multiple types of data, such as invoice information or customer details. This information can be processed in other systems - SAP or Salesforce, for instance. The data stored in, and output from, Queue items
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Queues
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" %) ((( A queue is a container that enables you to hold an unlimited number of items. Queue items can store
…in other systems - SAP or Salesforce, for instance. The data stored in, and output from, Queue items
…>>path:/bin/view/Activities/Queues/%5B1%5D%20Release%20Notes/]] * [[Activities>>path:/bin/view
Release Notes
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RCA.Activities.Common Version 1.0.0.0 Features added Add new activities: Check Click Element Exists Find Element Get Text Hover Select Item Select Multiple Items Send Hotkey Take Screenshot Type Into
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(% class="akb-page-with-toc" %) ((( (% class="akb-page-content" %) ((( == **RCA.Activities.Common Version 1.0.0.0** == === **Features added** === (% class="box" %) ((( * Add new activities: ** Check ** Click ** Element Exists ** Find Element ** Get Text ** Hover ** Select Item ** Select Multiple Items
Release Notes
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RCA.Activities.Common.SAP Version 2.1.0.1 Features added Add new activities: SAP Logon SAP Login Expand Tree Read Statusbar Select menu item Click Toolbar button
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(% class="akb-page-with-toc" %) ((( (% class="akb-page-content" %) ((( == **RCA.Activities.Common.SAP Version 2.1.0.1** == === **Features added** === (% class="box" %) ((( * Add new activities: ** SAP Logon ** SAP Login ** Expand Tree ** Read Statusbar ** Select menu item ** Click Toolbar button
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