Logs

Last modified by admin on 2023/07/18 16:08

Introduction

During process execution, a message (Log) for each step along the way is generated. These are gathered and stored in a Log File. The overall operation of gathering and storing Logs is called Logging.

This document will present to you the concept of logging levels and how to make the most use of logs.

Logs

Logs in akaBot can be categorized into 2 groups:

  • Default logs: These logs are auto generated for certain event, such as when the execution start/ end, or when the execution encounters error/ exception and stop.
  • User defined logs: These logs are generated by RPA Developer when using the activity Log Message or WriteLine.

In akaBot Studio, we can view the loggings in Output panel:

image-20230414102256-3.png

Logging levels

Logging levels tell how important a log message is related to the execution of a process. Here are the logging levels user can define using activity Log Message:

Logging LevelMeaning
FatalThe robot cannot or should not recover from this error. Something has gone critically wrong and the process needs to be stopped.
ErrorAn error occurred. The robot will attempt to recover and move on with the next item. Please refer to error code table for more details.
WarnAny important data that we need to stand out from the rest of the log information. 
InfoInformation about robot progress. Usually includes when we enter/exit a workflow, when data is read from an external source, etc.
TraceInformation useful while developing/debugging, however not useful and needed in production. 

By default, we can view the logs down to Info level; that means, only the logs with Info level and higher (Warn, Error...) can be seen in Output panel. To change how details the logs showed:

  1. Open akaBot Agent, choose Setting button
  2. In Setting screen, select Center tab and change the Logging level:

image-20230414104336-4.png

How details the logs are showed:

Logging Level

Default Logs

User-Defined Logs (using Log Message activity)

Off

None

None

Fatal

All messages logged with Fatal level or higher.

All messages logged with Fatal level or higher.

Error

All messages logged with Error level or higher.

All messages logged with Error level or higher.

Warn

All messages logged with Warn or higher.

All messages logged with Warn or higher.

Info

All messages logged with Info or higher.

All messages logged with Info or higher.

Debug

All messages logged with Debug level or higher.

Cannot be set by hand.

Verbose

All messages logged with Verbose level or higher.

All messages logged with Trace level or higher.

Logs location

User logs

Until now, all the logs we have learned about related to akaBot Studio, which are generated after we run a process. These are defined as User logs, since we user "create" them, for example by hitting Start button in akaBot Studio. These logs are show in Output panel, but we can access them as file .txt later. Here are several ways to find the folder location: 

  • Open File Explorer, go to %localappdata%\akaBot\Logs\
  • In akaBot Agent, choose Setting button. In Setting screen, select Misc tab and choose the Open folder button for Current user logs.
  • In akaBot Studio, send the combination of Ctrl+L; or click on the button Open Logs on the Menu panel.

Here are the explanation for files in this folder:

File name/format

Meaning

log4net.db

log4net.db-shm

log4net.db-wal

These files which are needed for store the application logs and push to the akaBot Center. File is stored in sqlite3 format.
yyyy-mm-dd_BotService.logThis file contains application log of akaBot Agent service. Each configured user bot will have an instance of service.
yyyy-mm-dd_BotAgent.logThis file contains application log of akaBot Agent UI
yyyy-mm-dd_BotExecutor.logThis file contains application log of akaBot Agent executor
yyyy-mm-dd_Studio.logThis file contains application log of akaBot Studio
yyyy-mm-dd_hhmmss_Agent_<projectName>.logThis file contains workflow logs that was run by akaBot Agent
yyyy-mm-dd_hhmmss_Studio_<projectName>.logThis file contains workflow logs that was run by akaBot Studio

Machine logs

Definition: Updating

We can find these logs by:

  • Open File Explorer, go to %programdata%\akaBot\Logs\
  • In akaBot Agent, choose Setting button. In Setting screen, select Misc tab and choose the Open folder button for Machine logs.

Here are the explanation for files in this folder:

File name/format

Meaning

log4net.db

log4net.db-shm

log4net.db-wal

These files which are needed for store the application logs and push to the akaBot Center. File is stored in sqlite3 format.
yyyy-mm-dd_BotService.logThis file contains application log of akaBot Agent service.
yyyy-mm-dd_msiexec.logThis file contains akaBot installation logs.
yyyy-mm-dd_AutoLogonChecker.logThis file contains application logs of Auto Logon Checker module.

Error Codes

The following list describes system error codes. They are returned by the GetLastError function when many functions fail. To retrieve the description text for the error in your application, use the FormatMessage function with the FORMAT_MESSAGE_FROM_SYSTEM flag.

Error nameCode

ERROR

-1

SUCCESS

0

ERROR_APPDATA_PATH_NOT_EXIST

100

ERROR_ILLEGAL_FILE

101

ERROR_INVALID_ARGS

102

ERROR_INVALID_ENV

103

ERROR_LOAD_PLUGINS

104

ERROR_READ_XAML_FAILED

105

ERROR_WORKFLOW_ABORTED

106

ERROR_WORKFLOW_CANCELLED

107

ERROR_WORKFLOW_EXCEPTION

108

ERROR_WORKFLOW_FAULTED

109

ERROR_SETTING_NOT_FOUND

110

ERROR_LICENSE_ERROR

111

ERROR_INSTANCE_NOT_INITIALIZED

200

ERROR_PROXY_SETTING_NOT_VALID

201

ERROR_CONNECT_TO_SERVER_TIMEOUT

202

ERROR_REQUEST_TO_SERVER_FAILED

204

ERROR_AUTHENTICATION_FAILED

205

ERROR_HTTP_ABORTED

206

ERROR_HTTP_ERROR

207

ERROR_HTTP_TIMEOUT

208

ERROR_SERVER_RETURN_INVALID_TOKEN

209

ERROR_UNKNOWN_EXCEPTION

211

ERROR_UNHANDLED_EXCEPTION

212

ERROR_WCF_REQUEST_FAILED

213

ERROR_SERVER_CANNOT_BE_REACHED

214

ERROR_NOT_AUTHENTICATED_TO_SERVER

215

ERROR_USERNAME_CANNOT_NULL_EMPTY

216

ERROR_PASSWORD_CANNOT_NULL_EMPTY

217

ERROR_USERNAME_PASSWORD_CANNOT_NULL_EMPTY

218

ERROR_SESSION_FOR_USERNAME_ALREADY_EXIST

219

ERROR_SESSION_OF_USERNAME_NOT_EXIST

220

ERROR_SETTING_FOR_USER_NOT_FOUND

221

ERROR_TIMEOUT_MUST_GREATER_THAN_ZERO

222

ERROR_LOAD_SETTING_FILE_FAILED

223

ERROR_HTTP_FORBIDDEN

224

ERROR_HTTP_UNAUTHORIZED

225

ERROR_SET_LOG_LEVEL_FAILED

226

ERROR_SET_BOT_CONFIG_FAILED

227

ERROR_ALREADY_CONNECT_TO_SERVER

228

ERROR_ARGUMENT_CANNOT_BE_NULL

229

ERROR_AGENT_IS_BUSY

230

ERROR_TASK_ALREADY_EXECUTED

231

ERROR_TASK_COMMAND_INVALID

232

ERROR_TASK_STATE_INVALID

233

ERROR_SERVICE_NOT_INSTALLED

234

ERROR_SERVICE_NOT_RUNNING

235

ERROR_INVALID_LOG_OBJECT_FORMAT

236

ERROR_INVALID_APPDATA_PATH

237

ERROR_INVALID_PROGRAMDATA_PATH

238

ERROR_PROGRAMDATA_PATH_NOT_EXIST

239

ERROR_CENTER_SETTING_CANNOT_BE_NULL

240

ERROR_PROXY_SETTING_CANNOT_BE_NULL

241

ERROR_MACHINE_NAME_IS_EMPTY

242

ERROR_INVALID_AGENT_KEY

243

ERROR_INVALID_CENTER_URL

244

ERROR_INVALID_PROXY_PORT

245

ERROR_INVALID_USERNAME

246

ERROR_INVALID_PASSWORD

247

ERROR_INVALID_PROXY_URL

248

ERROR_GET_SERVICE_PORT_FAILED

249

ERROR_START_USER_SERVICE_FAILED

250

ERROR_SYSTEM_SERVICE_ON_START_EXCEPTION

251

ERROR_SHUTDOWN_USER_SERVICE_FAILED

252

ERROR_SYSTEM_SERVICE_ON_STOP_EXCEPTION

253

ERROR_SYSTEM_SERVICE_ON_CHANGE_EXCEPTION

254

ERROR_REGISTER_USER_SERVICE_FAILED

255

ERROR_UNREGISTER_USER_SERVICE_FAILED

256

ERROR_REQUEST_UNLOCK_FAILED

257

ERROR_NOTIFY_USER_SERVICE_CHANGED_FAILED

258

ERROR_ENABLE_AUTOLOGON_MODULE_FAILED

259

ERROR_DIRECTORY_NOT_EXIST

260

ERROR_FILE_NOT_FOUND

261

 

  
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