Search: add-queue-item
Last modified by admin on 2022/04/24 04:58
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[1] Overview
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akaBot default dashboards When accessing Insights for the first time, the Favorite Views tab is displayed along with its corresponding default dashboards: Workflow, Queue, Agent, and Business. See
…. Add & Remove favorite views The purpose of having a Favorite Views section is to allow users to mark
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with its corresponding default dashboards: **Workflow**, **Queue**, **Agent, and Business
…" %) [[image:image-20230518152921-2.png||height="501" width="993"]] == **Add & Remove favorite views
[3] Organization Unit
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an organization unit: Agent group Agents Workflows Tasks Schedules Packages Repository Assets Queue Logs Report
…String 1000 char No 3 User Select user you want to add into the OU that you are creating/editing Input searching No limit Yes You can add many users, but you can only add one by one If you want to unassign
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* Packages Repository * Assets * Queue * Logs * Report ! Statistics are produced for each organizational
…the description of the OU you want to create/edit|String|1000 char|No| |3|**User**|Select user you want to add into the OU that you are creating/editing|Input searching|No limit|Yes|You can add many users, but you can
Custom Activity
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Delete. Click OK to confirm. Choose Add New Item from the Project menu. In the Installed > Common Items
…and then click Add. Replace the existing SumInt definition with the following definition. Click Build Solution
…, Description Figure 2 Edit Author, Description Add file element for any file the user desires to be copied
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. Choose Add New Item from the Project menu. 1. In the Installed > Common Items node, select Workflow. Select Code Activity from the Workflow list. 1. Type SumInt into the Name box and then click Add. 1
…"]] (% style="font-size:12px" %)//Figure 2 Edit Author, Description// * Add file element for any file
For Team IT-Operation
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, Schedule, Queue, and Logs > tick the box Delete related items > hit Delete Use case 13: Change agent’s
…user you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one Use case 2: Remove an OU In Organization Unit menu > click Delete button
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information in Agent Group, Tasks, Schedule, Queue, and Logs > tick the box **Delete related items > **hit
…you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one ))) == (% style="color:#e74c3c" %)**Use case 2: Remove an OU
Element Exists
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the field to select the item. This activity will generate a string variable (Selector) to specify
…the element from. Selector (String) * - You can add selectors here. String supported only. Eg
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of the activity** * **Pick target element** - Chooses the field to select the item. This activity will generate
…the element from. * **Selector (String) * **- You can add selectors here. String supported only
Expand/Collapse
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to select the item. This activity will generate a string variable (Selector) to specify the location
…can add selectors here. String supported only. If [Input Element] is not specified then Selector
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target element** - Chooses the field to select the item. This activity will generate a string variable
…(JavaElement)** - The file you get the element from * **Selector (String)*** - You can add selectors here
Get Text
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RCA.Activities.Java.GetText Description This activity allows you to get text from a Java file. (* is mandatory) In the body of the activity Pick target element - Chooses the field to select the item
…(String)* - You can add selectors here. String supported only. Eg: Misc Public (Checkbox) - Check
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** * **Pick target element** - Chooses the field to select the item. This activity will generate a string
…(String)*** - You can add selectors here. String supported only. Eg: {{code language="none"}} Text
[2] Role Management
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JOB RESOURCE 7 SCHEDULE RESOURCE 8 ORGANIZATION UNIT RESOURCE 9 ASSET RESOURCE 10 QUEUE RESOURCE 11
…Management page displays all available roles and allows admin to add or delete, as well as update roles
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|ASSET RESOURCE |10|QUEUE RESOURCE |11|LOG RESOURCE |=Permissions|=Category |None|Users won’t see
…to add or delete, as well as update roles’ information. After selecting the **Role Management** tab
Type Into
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the field to select the item. This activity will generate a string variable (Selector) to specify
…(String) * - You can add selectors here. String supported only. Eg: Text (String) - The text to enter
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of the activity** * **Pick target element **- Chooses the field to select the item. This activity will generate
…(String) * **- You can add selectors here. String supported only. **Eg**: {{code language="none
[2] How to use akaBot Studio
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, Add activity # Item Description More Details 1 New Create new sequence, flowchart, State Machine
…configuration options This window to support them setup: Debug mode, and add references Directories Debug Step
…’ Step 3: Click button ‘Add’ Step 4: Click ‘Ok’ to choose a folder Step 5: Press button ‘Ok
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, Add activity [[image:image-20220506163802-19.png]] |=#|=Item|=Description|=More Details |1|New
…]] **3. Change configuration options** This window to support them setup: Debug mode, and add references
…-20220506161542-11.png]] **Step 2**: Choose tab ‘References Directories’ **Step 3**: Click button ‘Add
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