Search: select-item-1

will not be viewable until values are provided. To configure the dataset, the Admin must do the following: Select Setting in the top-right corner Select Configure Business Dataset. 3. On the Business Dataset

the same process. The default of 1 will be saved as the manual time and hourly cost for any workflows

[1] ROI data set

values are provided. To configure the dataset, the Admin must do the following: 1. ((( Select **Setting** in the top-right corner ))) 1. ((( Select **Configure Business Dataset**. ))) [[image:image-20230420091950-5

: 1. On the **Business Dataset** page, select the **Add Column** button to add a custom column. 1

Chart Displays the average handling time, in seconds, for each item per queue.

(% class="akb-page-with-toc" %) ((( (% class="akb-page-content" %) ((( == [[image:image-20230413161244-1.png]] == By default, the **Queues** dashboard is comprised of the following widgets, which can

)))|((( Displays the average handling time, in seconds, for each item per queue. ))) ))) {{velocity

in the top-right corner and select Administration. Go to the Roles and select Create new button. 4. A new dialog box opens, enter role name and select the level of impact on the system. Note: The increasing influence ranges from left to right, from none to delete. 5. Select Save to confirm

-right corner and select **Administration**. 1. Go to the **Roles **and select **Create new** button

. ))) 5. Select **Save **to confirm the action. === **Edit Role** === 1. Go to the 3-dot menu

. Select **Save** to confirm the action. === **View Role** === 1. Go to the 3-dot menu on the leftmost

to the Setting menu in the top-right corner and select Administration. Go to the License and select Add license button. A new dialog box opens, click Select license file (*.lic) 5. Select the license file

. Access to Insights. 1. Go to the **Setting** menu in the top-right corner and select **Administration**. 1. Go to the **License **and select **Add license** button. 1. A new dialog box opens, click **Select license file (*.lic)** [[image:image-20230420164436-1.png]] 5. Select the license file

Access to Insights. Go to the Setting menu in the top-right corner and select Administration. 3. Go to the 3-dot menu on the leftmost side of the user card and select Edit User. 4. Assign

side of the user card and select Unassign tableau user. A new dialog box opens. Click Unassign

[1] Users

[1] Users

an existing Center account to log in to the Insights. === **Assign Users** === 1. Access to Insights. 1. Go to the **Setting** menu in the top-right corner and select **Administration**. [[image:image-20230420143351-1.png

menu on the leftmost side of the user card and select **Unassign tableau user.** 1. A new dialog box