Search: bulk-add-queue-items
Last modified by admin on 2022/04/24 04:58
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[4] Webhook
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Webhooks allow you to integrate your akaBot Platform with your whole application ecosystem more effectively. You may subscribe to Center events and forward them to any external DCM, BPM, or CRM solution to notify various users, such as when a new queue item is ready for processing, a trigger fails
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solution to notify various users, such as when a new queue item is ready for processing, a trigger fails
For Team IT-Operation
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, Schedule, Queue, and Logs > tick the box Delete related items > hit Delete Use case 13: Change agent’s
…user you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one Use case 2: Remove an OU In Organization Unit menu > click Delete button
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information in Agent Group, Tasks, Schedule, Queue, and Logs > tick the box **Delete related items > **hit
…you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one ))) == (% style="color:#e74c3c" %)**Use case 2: Remove an OU
[2] Agent Group
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and allow you to bulk delete selected them 2 Name The name of the Agent Group. You can click the name
…group you want to create/edit String 255 char No 3 Agent Select the agent you want to add to the agent
…. Input searching No limit Yes You can add many agents into agent group, but you can only add one by one
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\\! Selecting the Checkbox next to Action will select all Agent Group in display and allow you to bulk delete
…of the agent group you want to create/edit|String|255 char|No| |3|**Agent**|Select the agent you want to add
…it if needed.|Input searching|No limit|Yes|You can add many agents into agent group, but you can only add one
[4] Assets
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you to bulk delete selected them 2 Name The name of the assets 3 Type Mandatory. The following options
…that are chosen by you can access the asset you are creating/editing You can add multiple choices, but you can only add one by one 6 Agent Select the agent you want to give rights to access the asset you
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you to bulk delete selected them |2|Name|The name of the assets |3|Type|Mandatory. The following
…are creating/editing| | | |You can add multiple choices, but you can only add one by one |6|Agent|Select
…for bulk delete. [[image:image-20221101104914-4.png]] == **e. 2-level asset management
Select Multiple Items
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and structure your code better. E.g: [3424325] Select Multiple Items Options Add to selection (Boolean
…RCA.Activities.Common.SelectMultipleItems Description The Select Multiple Items activity allows you to select many items from a combo box or list box. (* is mandatory) In the body of activity
- Title
Select Multiple Items
- Location
Select Multiple Items
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] Select Multiple Items **Options** * **Add to selection (Boolean)** - Specify if the items will be added
…" %) ((( RCA.Activities.Common.SelectMultipleItems == **Description** == The Select Multiple Items activity allows you to select many items from
…[])* **- Specify the items to be selected in the list box. * **Target (Collapsible list) :** ** **Element
Sandbox
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1 Numbered list Item Subitem Item Subitem Mixed list Item 1 Item 2 Item 3 Item 4 Item 5 Tables
…: Macros Macros allow you to make wiki content look better and to add additional features to your wiki
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** Level 2 * Level 1 == Numbered list == 1. Item 11. Subitem 111. Item 1. Subitem == Mixed list == 1. Item 1 11. Item 2 11*. Item 3 11*. Item 4 1. Item 5 = Tables = You can create tables right into wiki
…better and to add additional features to your wiki. Here are 2 examples of how macros can be used in wiki
[1] Overview
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akaBot default dashboards When accessing Insights for the first time, the Favorite Views tab is displayed along with its corresponding default dashboards: Workflow, Queue, Agent, and Business. See
…. Add & Remove favorite views The purpose of having a Favorite Views section is to allow users to mark
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with its corresponding default dashboards: **Workflow**, **Queue**, **Agent, and Business
…" %) [[image:image-20230518152921-2.png||height="501" width="993"]] == **Add & Remove favorite views
[3] Organization Unit
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an organization unit: Agent group Agents Workflows Tasks Schedules Packages Repository Assets Queue Logs Report
…String 1000 char No 3 User Select user you want to add into the OU that you are creating/editing Input searching No limit Yes You can add many users, but you can only add one by one If you want to unassign
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* Packages Repository * Assets * Queue * Logs * Report ! Statistics are produced for each organizational
…the description of the OU you want to create/edit|String|1000 char|No| |3|**User**|Select user you want to add into the OU that you are creating/editing|Input searching|No limit|Yes|You can add many users, but you can
Custom Activity
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Delete. Click OK to confirm. Choose Add New Item from the Project menu. In the Installed > Common Items
…and then click Add. Replace the existing SumInt definition with the following definition. Click Build Solution
…, Description Figure 2 Edit Author, Description Add file element for any file the user desires to be copied
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. Choose Add New Item from the Project menu. 1. In the Installed > Common Items node, select Workflow. Select Code Activity from the Workflow list. 1. Type SumInt into the Name box and then click Add. 1
…"]] (% style="font-size:12px" %)//Figure 2 Edit Author, Description// * Add file element for any file
[1] Agent
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allows you to add Agents, edit them, and examine their status as well as the change runtime settings
…and allow you to bulk delete selected them. 2 Name The name of the Agent. You can click the name
…export all Logs or specific filtered Log Items. Verify the Agent Connection To make sure the Center
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. The Agents page allows you to add Agents, edit them, and examine their status as well as the change runtime
…! Selecting the Checkbox next to Action will select all Agents in display and allow you to bulk delete
…filtered Log Items. [[image:image-20221031155405-7.png]] * Verify the Agent Connection To make
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