Search: wait-queue-item

A Queue in simple terms is a container that holds a set of items that you want to be processed by akaBot Agents. Queue items can store different types of data, such as customer details. This information

by default. To populate queues with items, to change their status and process them, you have to use Studio

[5] Queue

[5] Queue

" id="H1.CenterOverview" %) A **Queue** in simple terms is a container that holds a set of items that you want to be processed by akaBot Agents. Queue items can store different types of data

in **akaBot Center** are empty by default. To populate queues with items, to change their status and process

Chart Displays the average handling time, in seconds, for each item per queue.

By default, the Queues dashboard is comprised of the following widgets, which can be edited

tasks processed to date. Queues Input The total number of queues. Task by Status Pie Chart

[3] Queues

)))|((( Displays the average handling time, in seconds, for each item per queue. ))) ))) {{velocity

-20230413161244-1.png]] == By default, the **Queues** dashboard is comprised of the following widgets, which can

** )))|((( Input )))|((( Displays a cumulative total of all tasks processed to date. ))) |((( **Queues

processes 5 Queue Work queues are used to distribute work items to robot. Overview of queues

processes by developers and used in your processes |5|Queue|Work queues are used to distribute work items to robot. Overview of queues and transactions statuses, and SLA predictions. |6|Monitoring|Place

DR Data Center. Queue 02 (tùy chọn nếu cần HA Queue) Sử dụng để thực hiện chức năng Queue trên akaBot Center (ActiveMQ) Trong trường hợp HA Queue, 2 Queue sẽ được kết nối đến cùng Database hoặc Share file Storage để đảm bảo dữ liệu queue. Có thể thay thế bằng hệ thống Queue có sẵn của ACB nếu có

Webhooks allow you to integrate your akaBot Platform with your whole application ecosystem more effectively. You may subscribe to Center events and forward them to any external DCM, BPM, or CRM solution to notify various users, such as when a new queue item is ready for processing, a trigger fails

solution to notify various users, such as when a new queue item is ready for processing, a trigger fails

, Abandoned, Retried, Deleted, Expired) Status of queue item, support filter multi value From DateTime Create

: 30. AddQueueItem Adds a queue item. HTTP method: Post Parameters Name Type Description queueName

Queue collections. Supported methods: Get Parameters Name Type Required Description name Long False

|String(New, InProgress, Failed, Successful, Abandoned, Retried, Deleted, Expired)|Status of queue item

-20230307144502-126.png]] == (% style="color:#000000" %)**30. AddQueueItem**(%%) == Adds a queue item. HTTP

:#000000" %)**27. GetQueue**(%%) == Get Queue collections. Supported methods: Get Parameters |Name|Type

RCA.Activities.Java.GetText Description This activity allows you to get text from a Java file. (* is mandatory) In the body of the activity Pick target element - Chooses the field to select the item

of time (in milliseconds) to wait for the activity to run before an error is thrown. If the timeout

** * **Pick target element** - Chooses the field to select the item. This activity will generate a string

(in milliseconds) to wait for the activity to run before an error is thrown. If the timeout expires, the activity

, Schedule, Queue, and Logs > tick the box Delete related items > hit Delete Use case 13: Change agent’s

it, and the User is created. You can also cancel the creation of the queue by clicking the Cancel button Use case

next to the Filter button. You can export all Logs or specific filtered Log Items. S4: To create

information in Agent Group, Tasks, Schedule, Queue, and Logs > tick the box **Delete related items > **hit

it, and the User is created. You can also cancel the creation of the queue by clicking the **Cancel** button

** button. You can export all Logs or specific filtered Log Items. [[image:image-20230425155109-31.png