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Last modified by admin on 2022/04/24 04:58
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- 1Giang Tran
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Wait Queue Item
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, it sends a message to Center starting it is ready to receive a queue item and then wait for a new one
…code better. Eg: Wait Queue Item. Output Result (QueueItem) - The retrieved queue item, is stored
…RCA.Activities.Core.WaitQueueItem Description This activity allows you to retrieve a queue item
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Wait Queue Item
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Wait Queue Item
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starting it is ready to receive a queue item and then wait for a new one to be added. [[image:image
…of the activity to organize and structure your code better. Eg: Wait Queue Item. **Output** * **Result
…" %) ((( RCA.Activities.Core.WaitQueueItem == **Description** == This activity allows you to retrieve a queue item from a specified queue
Delete Queue Items
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. Default value: 30000 (milliseconds). Input Queue Items (IEnumerable<Queue.Item>)* - You need to use Get Queue Items activity to get all items that the user wants to delete and the value of this property is the output items of Get Queue Items activity. Set status of all Queue items specified in [Queue Items
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Delete Queue Items
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Delete Queue Items
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" %) ((( RCA.Activities.Core.DeleteQueueItems == **Description** == This activity allows you to delete items in a specific queue. Notes
…. Default value: 30000 (milliseconds). **Input** * **Queue Items (IEnumerable<Queue.Item>)*** - You need to use Get Queue Items activity to get all items that the user wants to delete and the value
Add Queue Item
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to the queue. The status of the item will be new. (* for Mandatory) Properties Common Continue On Error
…right before the queue item is processed. Item Information - The additional information about the new queue that you add to. The information is stored in the item and is used during transaction processing
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Add Queue Item
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Add Queue Item
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" %) ((( RCA.Activities.Core.AddQueueItem == **Description** == This activity enables you to add a new item to the queue. The status
…(milliseconds) **Input** * **Deadline (DateTime)** - The date right before the queue item is processed. * **Item Information** - The additional information about the new queue that you add to. The information
Get Queue Items
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– High - 1 – Normal - 2 – Low. The default value is: (null) Queue Item States (DropDownlist) - Filters
…date. Output Queue Items (INumerable< QueueItem >) - This is the data table that you have added the queue. Pagination Skip (Int32) - This allows you to skip the first amount of items. Integers variables
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Get Queue Items
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Get Queue Items
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to organize and structure your code better. Eg: Get Queue Items. **Options** * **Duration (Int32) **- Filter
…. The default value is: (null) * **Queue Item States (DropDownlist)** - Filters the state of the item
…** * **Queue Items (INumerable< QueueItem >)** - This is the data table that you have added the queue
Bulk Add Queue Items
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RCA.Activities.Core.BulkAddQueueItems Description This Bulk Add Queue Items activity enables you to add a collection of items to a data table to a specific queue. Once it is added to the queue
…the items are added to the queue as well as the manner in which the errors are treated. There are two
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Bulk Add Queue Items
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Bulk Add Queue Items
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" %) ((( RCA.Activities.Core.BulkAddQueueItems == **Description** == This Bulk Add Queue Items activity enables you to add a collection of items to a data table to a specific queue. Once it is added to the queue, the items’ status is changed
…. ・ProcessAllIndependently: Adds each item individually and return with the list of all queue item that could not be added
Get Transaction Item
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. Output Transaction Item (QueueItem) - The retrieved Transaction Item, is stored in a queue variable
…RCA.Activities.Core.GetTransactionItem Description This activity allows you to get an item from the queue so that you can process and sets its status to In Progress. Note: the bot needs to have Edit
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Get Transaction Item
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Get Transaction Item
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" %) ((( RCA.Activities.Core.GetTransactionItem == **Description** == This activity allows you to get an item from the queue so that you can process and sets its status to In Progress. Note: the bot needs to have Edit permissions on queues
…) **- The retrieved Transaction Item, is stored in a queue variable. **Reference** * **Filter Strategy** - You can
Add Transaction Item
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RCA.Activities.Core.AddTransactionItem Description This Add Transaction Item activity allows you to add an item in the queue, start the transaction, and sets the status to In Progress. It can also
…) to wait for the activity to complete before an error is thrown. If the timeout expires, the activity
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Add Transaction Item
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Add Transaction Item
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" %) ((( RCA.Activities.Core.AddTransactionItem == **Description** == This Add Transaction Item activity allows you to add an item in the queue
…)** - The maximum amount of time (in milliseconds) to wait for the activity to complete before an error is thrown
…** * **QueueName (String)* **- The queue to which the new queue is added to. String supported only. E.g: "queue2503
[5] Queue
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A Queue in simple terms is a container that holds a set of items that you want to be processed by akaBot Agents. Queue items can store different types of data, such as customer details. This information
…by default. To populate queues with items, to change their status and process them, you have to use Studio
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[5] Queue
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[5] Queue
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" id="H1.CenterOverview" %) A **Queue** in simple terms is a container that holds a set of items that you want to be processed by akaBot Agents. Queue items can store different types of data
…in **akaBot Center** are empty by default. To populate queues with items, to change their status and process
Postpone Transaction Item
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)*- The date right before the queue item is processed. Postpone (DateTime)* - The date after which the queue item may be processed. This can be filled with relative dates such as DateTime.Now.AddHours
…of time (in milliseconds) to wait for the activity to complete before an error is thrown. If the timeout
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Postpone Transaction Item
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Postpone Transaction Item
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the queue item is processed. * **Postpone (DateTime)*** - The date after which the queue item may
…: True. ))) * **Timeout MS (Int32) **- The maximum amount of time (in milliseconds) to wait
…() * **Transaction Item (QueueItem)*** - The items you want to postpone **Misc** * **Public (Checkbox
[3] Queues
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Chart Displays the average handling time, in seconds, for each item per queue.
…By default, the Queues dashboard is comprised of the following widgets, which can be edited
…tasks processed to date. Queues Input The total number of queues. Task by Status Pie Chart
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[3] Queues
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)))|((( Displays the average handling time, in seconds, for each item per queue. ))) ))) {{velocity
…-20230413161244-1.png]] == By default, the **Queues** dashboard is comprised of the following widgets, which can
…** )))|((( Input )))|((( Displays a cumulative total of all tasks processed to date. ))) |((( **Queues