Search: add-queue-item
Last modified by admin on 2022/04/24 04:58
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- 14akaBot Center
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- 2akaBot Insights
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- 15admin
- 2Ly Nguyen
- 1LongVA
- 1Nhan Nguyen
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- 18admin
- 1Giang Tran
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[5] Queue
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the Add Queue Item or Add Transaction Item activity. The reference can be unique, depending on what you
…is populated according to the priority level set in the Add Queue Item activity (Low, Normal, High), in Studio
…A Queue in simple terms is a container that holds a set of items that you want to be processed
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[5] Queue
- Location
[5] Queue
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of the queue. |4|In progress|The item was processed with the Get Transaction Item or the Add Transaction Item
…the Add Queue Item or Add Transaction Item activity. The reference can be unique, depending on what you
…is populated according to the priority level set in the Add Queue Item activity (Low, Normal, High), in Studio
[4] API resources
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: 30. AddQueueItem Adds a queue item. HTTP method: Post Parameters Name Type Description queueName
…, Abandoned, Retried, Deleted, Expired) Status of queue item, support filter multi value From DateTime Create
…. CreateUser Adds a new user. HTTP method: Post Parameters Name Type Description userDTO User Response
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-20230307144502-126.png]] == (% style="color:#000000" %)**30. AddQueueItem**(%%) == Adds a queue item. HTTP
…|String(New, InProgress, Failed, Successful, Abandoned, Retried, Deleted, Expired)|Status of queue item
…]] == (% style="color:#000000" %)**3. CreateUser**(%%) == Adds a new user. HTTP method: Post Parameters |Name
[3] Queues
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Chart Displays the average handling time, in seconds, for each item per queue.
…By default, the Queues dashboard is comprised of the following widgets, which can be edited
…tasks processed to date. Queues Input The total number of queues. Task by Status Pie Chart
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[3] Queues
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)))|((( Displays the average handling time, in seconds, for each item per queue. ))) ))) {{velocity
…-20230413161244-1.png]] == By default, the **Queues** dashboard is comprised of the following widgets, which can
…** )))|((( Input )))|((( Displays a cumulative total of all tasks processed to date. ))) |((( **Queues
[3] akaBot Center - Navigation
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processes 5 Queue Work queues are used to distribute work items to robot. Overview of queues
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processes by developers and used in your processes |5|Queue|Work queues are used to distribute work items to robot. Overview of queues and transactions statuses, and SLA predictions. |6|Monitoring|Place
[4] Webhook
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Webhooks allow you to integrate your akaBot Platform with your whole application ecosystem more effectively. You may subscribe to Center events and forward them to any external DCM, BPM, or CRM solution to notify various users, such as when a new queue item is ready for processing, a trigger fails
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solution to notify various users, such as when a new queue item is ready for processing, a trigger fails
Sandbox
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1 Numbered list Item Subitem Item Subitem Mixed list Item 1 Item 2 Item 3 Item 4 Item 5 Tables
…: Macros Macros allow you to make wiki content look better and to add additional features to your wiki
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** Level 2 * Level 1 == Numbered list == 1. Item 11. Subitem 111. Item 1. Subitem == Mixed list == 1. Item 1 11. Item 2 11*. Item 3 11*. Item 4 1. Item 5 = Tables = You can create tables right into wiki
…better and to add additional features to your wiki. Here are 2 examples of how macros can be used in wiki
[1] Overview
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akaBot default dashboards When accessing Insights for the first time, the Favorite Views tab is displayed along with its corresponding default dashboards: Workflow, Queue, Agent, and Business. See
…. Add & Remove favorite views The purpose of having a Favorite Views section is to allow users to mark
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with its corresponding default dashboards: **Workflow**, **Queue**, **Agent, and Business
…" %) [[image:image-20230518152921-2.png||height="501" width="993"]] == **Add & Remove favorite views
[3] Organization Unit
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an organization unit: Agent group Agents Workflows Tasks Schedules Packages Repository Assets Queue Logs Report
…String 1000 char No 3 User Select user you want to add into the OU that you are creating/editing Input searching No limit Yes You can add many users, but you can only add one by one If you want to unassign
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* Packages Repository * Assets * Queue * Logs * Report ! Statistics are produced for each organizational
…the description of the OU you want to create/edit|String|1000 char|No| |3|**User**|Select user you want to add into the OU that you are creating/editing|Input searching|No limit|Yes|You can add many users, but you can
Custom Activity
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Delete. Click OK to confirm. Choose Add New Item from the Project menu. In the Installed > Common Items
…and then click Add. Replace the existing SumInt definition with the following definition. Click Build Solution
…, Description Figure 2 Edit Author, Description Add file element for any file the user desires to be copied
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. Choose Add New Item from the Project menu. 1. In the Installed > Common Items node, select Workflow. Select Code Activity from the Workflow list. 1. Type SumInt into the Name box and then click Add. 1
…"]] (% style="font-size:12px" %)//Figure 2 Edit Author, Description// * Add file element for any file
For Team IT-Operation
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, Schedule, Queue, and Logs > tick the box Delete related items > hit Delete Use case 13: Change agent’s
…user you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one Use case 2: Remove an OU In Organization Unit menu > click Delete button
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information in Agent Group, Tasks, Schedule, Queue, and Logs > tick the box **Delete related items > **hit
…you want to add into the OU that you are creating/editing Note: You can add many users, but you can only add one by one ))) == (% style="color:#e74c3c" %)**Use case 2: Remove an OU
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