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Last modified by admin on 2022/04/24 04:58
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[1] Getting Started with akaBot Center
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allows user to search by inputting text value as well as select items from a list. Drop down list A list in which the selected item is always visible, and the others are visible on demand by clicking a drop-down
…. Multiple Choice This section have different choices but users allows to select more than one options.
- Title
[1] Getting Started with akaBot Center
- Location
[1] Center Overedit
…[1] Getting Started with akaBot Center
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**|This field allows user to search by inputting text value as well as select items from a list. |**Drop down list**|A list in which the selected item is always visible, and the others are visible on demand
…allows to select one. |**Multiple Choice**|This section have different choices but users allows
Get Queue Items
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– High - 1 – Normal - 2 – Low. The default value is: (null) Queue Item States (DropDownlist) - Filters
…of transactions up to 100 from an indicated queue according to multiple filters such as creation date, priority
…Items. Options Duration (Int32) - Filter transactions by the minimum time they spent in the previous
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Get Queue Items
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Get Queue Items
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an indicated queue according to multiple filters such as creation date, priority state, and reference. [[image:image-20220506113443-1.png]] (* for Mandatory) == **Properties** == **Common** * **Continue on Error
…to organize and structure your code better. Eg: Get Queue Items. **Options** * **Duration (Int32) **- Filter
[1] Task
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the Workflow tab > Select the Workflow > Select the Task tab and select the task item. From the Agent
…> Select the Agent > Select the Task tab at the bottom and select the task item. From the Schedule
…> Select the Schedule > Select the Task tab at the bottom and select the task item. Once clicking, you
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[1] Task
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[1] Task
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the **Workflow** tab > Select the **Workflow** > Select the **Task** tab and select the task item. [[image:image
…and select the task item. [[image:image-20221028103513-24.png]] **From the Schedule Detail page
…the **Schedule** > Select the **Task** tab at the bottom and select the task item. [[image:image-20221028103731
CV Dropdown Select
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RCA.Activities.ComputerVision.CVDropdownSelect Description Selects a specified item from a drop
…to select item. This activity will generate a string variable (Selector) to specify the location
…to organize and structure your code better. E.g: [123123] CV Dropdown select Reusable Region InputRegion
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CV Dropdown Select
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CV Dropdown Select
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" %) ((( RCA.Activities.ComputerVision.CVDropdownSelect == **Description** == Selects a specified item from a drop-down list. [[image:image-20220505132014-1.png]] (*For mandatory) == **In the body of activity** == * **Indicate on screen*** - Chooses the element to select item. This activity will generate a string variable (Selector) to specify the location
Queues
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A queue is a container that enables you to hold an unlimited number of items. Queue items can store multiple types of data, such as invoice information or customer details. This information can be processed in other systems - SAP or Salesforce, for instance. The data stored in, and output from, Queue items
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" %) ((( A queue is a container that enables you to hold an unlimited number of items. Queue items can store multiple types of data, such as invoice information or customer details. This information can be processed in other systems - SAP or Salesforce, for instance. The data stored in, and output from, Queue items
[4] Set schedule
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, and then select the Schedule item. 1. Create a new Schedule To create a new schedule, click Create New button
…, select , select Disabled, and then select OK in the confirmation window. To delete a specific item in the list, select , select Delete, and then select Delete in the confirmation window. To delete multiple
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[1] Process Design
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Process Designer, and then select the Schedule item. [[image:image-20230312200330-35.png]] == **1
…** in the confirmation window. To delete a specific item in the list, select [[image:image-20230312200330-45.png]] , select **Delete**, and then select **Delete** in the confirmation window. To delete multiple schedules
[4] Assignee Pool
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No 3 Assignee Choose the assignees you would like to group them in a pool Multiple selection dropdown
…, ensuring task completion. How to create an Assignee pool? Step 1: Open Process Designer tab -> Click
…to fill: No Column /Label Description Type Maximum Is Mandatory? 1 Name Enter the name of Agent pool
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[1] Process Design
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the assignees you would like to group them in a pool|Multiple selection dropdown list| |Yes **Step 3**: Click
…to create an Assignee pool?** **Step 1**: Open **Process Designer **tab -> Click **Assignee Pool** tab
…/Label|=Description|=Type|=Maximum|=Is Mandatory? |1|Name|Enter the name of Agent pool|String|55|Yes |2
Sandbox
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create various types of lists in your wiki pages: Unordered list Level 1 Level 2 Level 3 Level 2 Level 1 Numbered list Item Subitem Item Subitem Mixed list Item 1 Item 2 Item 3 Item 4 Item 5 Tables
…play with: Sandbox Test Page 1 Sandbox Test Page 2 Sandbox Test Page 3 Below is a demonstration
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** Level 2 * Level 1 == Numbered list == 1. Item 11. Subitem 111. Item 1. Subitem == Mixed list == 1. Item 1 11. Item 2 11*. Item 3 11*. Item 4 1. Item 5 = Tables = You can create tables right into wiki
…pages you can play with: * [[Sandbox Test Page 1>>Sandbox.TestPage1]] * [[Sandbox Test Page 2
[2] Workflow
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? Input Requirement 1 Package Name Select the package you want for the workflow you are creating Input
…Workflow as below: No Column/Label Description 1 Action Available actions to manage the Log of said
…the details of each Workflow * DELETE: allows you to remove selected Workflow from Center *START JOB: Quickly
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|=Maximum|=Is Mandatory?|=Input Requirement |1|Package Name|Select the package you want for the workflow you
…Requirement |1|Variable Name|Enter the name of the variable|String|255 char|Yes| |2|Type|Select the type
…]] |=No|=Column/Label|=Description |1|Action|((( Available actions to manage the Log of said Workflow. Includes
Custom Activity
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. In the New Project dialog, under the Installed category, select Visual C# > Workflow (or Visual Basic > Workflow). Select the Activity Library project template. Type “RCA.Activities.Demo” in the Name box. Select
…Delete. Click OK to confirm. Choose Add New Item from the Project menu. In the Installed > Common Items
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. Choose Add New Item from the Project menu. 1. In the Installed > Common Items node, select Workflow. Select Code Activity from the Workflow list. 1. Type SumInt into the Name box and then click Add. 1
…, under the Installed category, select Visual C# > Workflow (or Visual Basic > Workflow). 1. Select