Search: change-labels-new-labels-list
Last modified by admin on 2022/04/24 04:58
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- 14Giang Tran
- 5Tuan Nguyen
- 4Nhan Nguyen
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[4] Assets
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be hidden from them. The Assets page enables you to create new assets. It also displays all previously
…in the left menu. After clicking, the system opens an Asset Listing where all the Assets are located
…: No Column /Label Description Type Maximum Input Requirement 1 Search box Enter the name of the asset you
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designing a process, but their values can be hidden from them. The **Assets** page enables you to create new
…Listing** where all the Assets are located. [[image:image-20221028172721-18.png]] |=No|=Column
…-20221028173019-21.png]] |=No|=Column /Label|=Description|=Type|=Maximum|=Input Requirement |1|Search box|Enter
[1] Productivity
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the time you want. 4 Day, week, month change the view into Day/Week/ Month b. Filter Agents' Activities
…can quickly create a new schedule for an Agent by clicking on free time area on the calendar. Then, a form will show up for you to enter the necessary information. After clicking "Save" button, the new
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will show up for you to choose the time you want. |4|Day, week, month|change the view into Day/Week/ Month
…create a new schedule for an Agent by clicking on free time area on the calendar. Then, a form will show up for you to enter the necessary information. After clicking "Save" button, the new schedule
[2] Role Management
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the permit through a role. Depending on their roles, users have access to the resources listed below
…. Create Users can see and create new resources. Delete Users can delete the resources. This Role
…, the role has all the rights to all resources and this cannot be changed. ROLE_USER By default, the role
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but will get the permit through a role. Depending on their roles, users have access to the resources listed
…|Users can see and edit the resources. |Create|Users can see and create new resources. |Delete|Users
…** By default, the role has all the rights to all resources and this cannot be changed. **ROLE_USER
[4] Webhook
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to notify various users, such as when a new queue item is ready for processing, a trigger fails, or a process is changed. Notes: Your application must be web-hooked and compatible with akaBot. After
…or Disabled Create/Edit a Webhook To create a webhook No Column /Label Description Type Maximum
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solution to notify various users, such as when a new queue item is ready for processing, a trigger fails, or a process is changed. Notes: Your application must be web-hooked and compatible with akaBot. After
…** == To create a webhook [[image:image-20221101165953-28.png]] |=No|=Column /Label|=Description|=Type|=Maximum
[1] Design Form
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of form in Search bar. To copy a specific form in the list, click , choose Clone, change the name
…1. Create a new form in Process Designer menu To create a new form in Process Designer menu, users choose Form tab, then click Create New button. A window will show up, user enter the name of form
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(% class="akb-page-with-toc" %) ((( (% class="akb-page-content" %) ((( == **1. Create a new form in Process Designer menu** == To create a new form in Process Designer menu, users choose **Form **tab, then click **Create New **button. [[image:image-20230312194846-1.png||height="484" width="923"]] A window
[5] How to create HTTP task in a process
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After clicking in Create New, page changes into the screen below: Component Description 1 Name of process 2 Tasks in a process (drag and drop these tasks to 4 session), logic condition, start, and end
…change to Completed after the remote service responds successfully. a. Create HTTP Task S1: Drag
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(% class="akb-page-with-toc" %) ((( (% class="akb-page-content" %) ((( (% class="wikigeneratedid" id="HI-INTRODUCTION" %) After clicking in **Create New**, page changes into the screen below
…change to **Completed** after the remote service responds successfully. === a. Create HTTP Task
[1] How to create a Bot Task in a process
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After clicking in Create New, page changes into the screen below: Component Description 1 Name of process 2 Tasks in a process (drag and drop these tasks to 4 session), logic condition, start, and end of the process (please scroll down to see all elements) 3 Find the needed task 4 You need to drag and drop
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(% class="akb-page-with-toc" %) ((( (% class="akb-page-content" %) ((( (% class="wikigeneratedid" id="HI-INTRODUCTION" %) After clicking in **Create New**, page changes into the screen below: [[image:image-20230312195356-13.png]] |**Component**|**Description** |1|Name of process |2|Tasks in a process
[1] Manage Human Task in Collaboration Center
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Tasks by status in the list, select All – display all Human Tasks regardless of status (Default); select
…the list of Human Tasks in alphabetical order, select Sort. To view a list of Human Tasks belonging to one
…. To search for a specific Human Task in the list, enter the name of the Human Task to be searched
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" width="840"]] To filter out Human Tasks by status in the list, select **All** – display all Human Tasks
…** – display all unfinished Human tasks. To view the list of Human Tasks in alphabetical order, select **Sort**. To view a list of Human Tasks belonging to one or more processes, select **Filter by processes
[6] How to create "Last Result Task" in a process
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After clicking in Create New, page changes into the screen below: Component Description 1 Name of process 2 Tasks in a process (drag and drop these tasks to 4 session), logic condition, start, and end of the process (please scroll down to see all elements) 3 Find the needed task 4 You need to drag and drop
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(% class="akb-page-with-toc" %) ((( (% class="akb-page-content" %) ((( (% class="wikigeneratedid" id="HI-INTRODUCTION" %) After clicking in **Create New**, page changes into the screen below: [[image:image-20230312195356-13.png]] |**Component**|**Description** |1|Name of process |2|Tasks in a process
[9.1] How to save after designing a process
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After clicking in Create New, page changes into the screen below: Component Description 1 Name
…process as draft, when run this process, the direct user can not see this in the list of process. 2 Publish the process: After published, this process will be officially put in the list for other users use
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After clicking in **Create New**, page changes into the screen below: [[image:image
…as draft, when run this process, the direct user can not see this in the list of process
…published, this process will be officially put in the list for other users use. === ))) |(% style="width