Search: akabot-studio-agent-renew

akaBot's home page is a dashboard that enables you to see all the statistical charts of a single Organizational Unit containing useful information for all the following components: Number of Agent (Available

, Monthly, Yearly view available) Upcoming Tasks Recent Tasks You can filter the data based on the Agent

akaBot Center

[2] How To Use AkaBot Center

[2] akaBot Operation Functions

[[image:image-20221027173807-2.png]] akaBot's home page is a dashboard that enables you to see

the following components: * Number of Agent (Available, Busy, Disconnected, Nonresponse) * Number of Task

* Recent Tasks [[image:image-20221028092757-2.png]] You can filter the data based on the Agent

a specified akaBot Center credential value that is already available on the Center by using a provided Asset Name. Notes that the Agent needs to have Edit permission. (* for Mandatory) Properties Common

of this activity. You can edit the name of the activity to organize and structure your code better. E.g: Set Agent

Set Agent Credential

Set Agent Credential

" %) ((( RCA.Core.Activities.SetAgentCredential == **Description** == This activity allows you to update a specified akaBot Center credential value that is already available on the Center by using a provided Asset Name. Notes that the Agent

. E.g: Set Agent Credential. **Output** * **Set Success (Boolean) **– This property specifies

To learn what has changed in akaBot Center, check out the release notes below. Bug fixes [Asset] Users were unable to update values in the "Value per agent" tab. [Process Builder] Users were unable

Assignee information (saving ID instead of the username) was being saved. [Agent Pool] Users were unable

[1.000] akaBot Center 3.0.1.3

akaBot Center

[1.000] akaBot Center 3.0.1.3

in akaBot Center, check out the release notes below. == **Bug fixes** == * [Asset] Users were unable to update values in the "Value per agent" tab. * [Process Builder] Users were unable to add a new item

ID instead of the username) was being saved. * [Agent Pool] Users were unable to create an agent pool

Introduction akaBot Insights is a web application that serves as a platform for data modeling

have access to the Agents, Processes, Queues, and Business default dashboard that are included

Center will be ingested approximately every 20 minutes. Agent logs will also be ingested approximately

About akaBot Insights

akaBot Insight

About akaBot Insight

== **Introduction** == **akaBot Insights** is a web application that serves as a platform for data

. By default, all users have access to the Agent**s**, **Processes**, **Queues, and Business** default

setup, new data from Center will be ingested approximately every 20 minutes. Agent logs will also

An important aspect of successfully working with akaBot Studio is understanding and knowing how to control your project. Flowcharts can be used in a variety of settings, from large jobs to small projects that you can reuse in other projects. Control Flow is a concept borrowed from computer science that refers

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1. View default dashboards Please access directly the links below to view the details of the default dashboards. Agents Workflows Queues Business ROI 2. Edit default dashboards Step 1: Choose

, please refer to the Tableau Documentation (the embedded platform of akaBot Insight).

akaBot Insight

. * [[Agents>>url:https://docs.akabot.com/bin/view/akaBot%20Insight/Dashboards%20/%5B2%5D%20Templates/%5B1%5D%20Agents/]] * [[Workflows>>url:https://docs.akabot.com/bin/view/akaBot%20Insight/Dashboards%20/%5B2%5D%20Templates/%5B2%5D%20Workflows/]] * [[Queues>>url:https://docs.akabot.com/bin/view/akaBot%20Insight

or agents from your organization and assign relevant permissions to them. Note: By default, organization users have no permission to see anything on Data Service. Only akaBot Center admins or users with Admin

Assign Agents Assign Tokens Standard Permissions Admin Permissions Below is a description of the Admin

or agents from your organization and assign relevant permissions to them. **Note:** By default, organization users have no permission to see anything on Data Service. Only akaBot Center admins or users

are available: * [[Assign User>>doc:.Assign Users.WebHome]] * [[Assign Agents>>doc:.Assign Agents.WebHome

akaBot default dashboards When accessing Insights for the first time, the Favorite Views tab is displayed along with its corresponding default dashboards: Workflow, Queue, Agent, and Business. See

platform of akaBot Insight).

akaBot Insight

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with its corresponding default dashboards: **Workflow**, **Queue**, **Agent, and Business

/bin/view/akaBot%20Insight/Dashboards%20/%5B2%5D%20Templates/]] for additional details. == **View

Service. 2. Prerequisite 2.1. System requirement Your akaBot Center and Data Service have been

Service installation directory path. Ex: C:\akaBot\DataService\* Tomcat installation directory path

. Prepare & Trust akaBot Security Certificate You need to prepare firstly an akaBot security certificate

** = == **2.1. System requirement** == * Your akaBot Center and Data Service have been installed and running

: * Data Service installation directory path. Ex: C:\akaBot\DataService\* * Tomcat installation directory

” = **3. Prepare & Trust akaBot Security Certificate** = You need to prepare firstly an akaBot security

akaBot Center version 3.0.1.2 supports creating assignee pools is provided to ensure that any human task requiring execution can be assigned to a group of individuals with the same responsibility

to fill: No Column /Label Description Type Maximum Is Mandatory? 1 Name Enter the name of Agent pool

akaBot Center

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/Label|=Description|=Type|=Maximum|=Is Mandatory? |1|Name|Enter the name of Agent pool|String|55|Yes |2