Search: change-labels-new-labels-list
Last modified by admin on 2022/04/24 04:58
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[1] How to create a Bot Task in a process
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After clicking in Create New, page changes into the screen below: Component Description 1 Name of process 2 Tasks in a process (drag and drop these tasks to 4 session), logic condition, start, and end of the process (please scroll down to see all elements) 3 Find the needed task 4 You need to drag and drop
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(% class="akb-page-with-toc" %) ((( (% class="akb-page-content" %) ((( (% class="wikigeneratedid" id="HI-INTRODUCTION" %) After clicking in **Create New**, page changes into the screen below: [[image:image-20230312195356-13.png]] |**Component**|**Description** |1|Name of process |2|Tasks in a process
[6] Token
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Token page allows you simply create a new token to access the API without sending account and password to the third party. From the dash board, you click Administration tab, then choose Token tab. Once clicking, the list of created tokens will be shown. No Column /Label Description 1 Action
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Token page allows you simply create a new token to access the API without sending account
…. Once clicking, the list of created tokens will be shown. [[image:image-20221101170819-30.png]] |=No|=Column /Label|=(% style="width: 803px;" %)Description |1|Action|(% style="width:803px" %)Available
[4] Webhook
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to notify various users, such as when a new queue item is ready for processing, a trigger fails, or a process is changed. Notes: Your application must be web-hooked and compatible with akaBot. After
…or Disabled Create/Edit a Webhook To create a webhook No Column /Label Description Type Maximum
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solution to notify various users, such as when a new queue item is ready for processing, a trigger fails, or a process is changed. Notes: Your application must be web-hooked and compatible with akaBot. After
…** == To create a webhook [[image:image-20221101165953-28.png]] |=No|=Column /Label|=Description|=Type|=Maximum
[3] Organization Unit
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to another. A drop-down list displays all of the units assigned to a user located at the header of the page
…to the Details page. No Column/Label Description Name The name of the OU *Description The description of the OU User The list of all the Users assigned in this OU. This list included: Username Email
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Units. Resources cannot be moved from one organization unit to another. A drop-down list displays all
…-20221101165318-22.png]] |=No|=Column/Label|=Description | |**Name**|The name of the OU | |*//Description//|The description of the OU | |**User**|The list of all the Users assigned in this OU. This list included
[2] Role Management
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the permit through a role. Depending on their roles, users have access to the resources listed below
…. Create Users can see and create new resources. Delete Users can delete the resources. This Role
…, the role has all the rights to all resources and this cannot be changed. ROLE_USER By default, the role
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but will get the permit through a role. Depending on their roles, users have access to the resources listed
…|Users can see and edit the resources. |Create|Users can see and create new resources. |Delete|Users
…** By default, the role has all the rights to all resources and this cannot be changed. **ROLE_USER
[1] User Management
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a new user, click the Create new at the top of the User page. When you click on Create New/Edit button, the system will show a form for you to fill in. Details in the table below. No Column /Label
…of the user String 100 Yes 5 Password Only available in create new Enter the password of the user String 50
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** == To create a new user, click the **Create new** at the top of the **User** page. [[image:image-20221101163616-13.png]] When you click on** Create New/Edit** button, the system will show a form for you to fill in. Details in the table below. [[image:image-20221101163638-14.png]] |=No|=Column /Label
[2] Report
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at the top of the page. No Column /Label Description Type Maximum Input Requirement 1 Start Date From
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-20221101161709-9.png]] |=No|=Column /Label|=Description|=Type|=Maximum|=Input Requirement |1|Start Date|From
[1] Productivity
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the time you want. 4 Day, week, month change the view into Day/Week/ Month b. Filter Agents' Activities
…can quickly create a new schedule for an Agent by clicking on free time area on the calendar. Then, a form will show up for you to enter the necessary information. After clicking "Save" button, the new
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will show up for you to choose the time you want. |4|Day, week, month|change the view into Day/Week/ Month
…create a new schedule for an Agent by clicking on free time area on the calendar. Then, a form will show up for you to enter the necessary information. After clicking "Save" button, the new schedule
[5] Queue
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/Edit a Queue In order to create a Queue, on the Queue Listing page, click Create new To edit
…large automation projects underlined by complex logic. New queues created in akaBot Center are empty by default. To populate queues with items, to change their status and process them, you have to use Studio
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. Queues enable you to create large automation projects underlined by complex logic. New queues created in **akaBot Center** are empty by default. To populate queues with items, to change their status and process
…**Queue Listing Page** where all the **Queues** are located. [[image:image-20221101110036-8.png
[3] Agent Pool
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that the Agents in the "pool" will have to execute: Open Automation tab -> Click Workflow tab -> Create new
…Resources tab -> Click Agent Pool tab -> Click Create New (As the picture below): Then a form will show up for you to fill: No Column /Label Description Type Maximum Is Mandatory? Input Requirement 1
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** Workflow** tab -> **Create new** workflow -> Fill the form with **exact Agent Group** you've created
…Create New** (As the picture below): [[image:image-20221031170544-22.png]] Then a form will show up for you to fill: [[image:image-20221031170959-23.png]] |=No|=Column /Label|=Description|=Type