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- 5Data Service
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- 50Nga Nguyen
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- 28Tuan Nguyen
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- 150admin
- 24Tuan Nguyen
- 20Nga Nguyen
- 13Giang Tran
- 13Nhan Nguyen
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[1] About Data Service
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a database, a file share, or cloud storages, you can store them in Data Service. 2. Monthly financial reporting Description: Processes for monthly financial reporting get data from multiple systems like
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" DisplayName="[097579691] Get Agent Asset" sap:VirtualizedContainerService.HintSize="313.6,22.4" sap2010
…:WorkflowViewState.IdRef="MessageBox_1" Text="[Asset_Output.ToString]" TopMost="True" /> </Sequence> </Activity> lib
…" DisplayName="[097579691] Get Agent Asset" sap:VirtualizedContainerService.HintSize="313.6,22.4" sap2010
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GetAssetValue-0.0.0.9.1.nupkg
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them in Data Service. **2. Monthly financial reporting** Description: Processes for monthly financial reporting get data from multiple systems like bookings, invoices, billings, and payments. Problem: Both
Get Queue Items
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of this activity. You can edit the name of the activity to organize and structure your code better. Eg: Get Queue
…– High - 1 – Normal - 2 – Low. The default value is: (null) Queue Item States (DropDownlist) - Filters
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Get Queue Items
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Get Queue Items
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to organize and structure your code better. Eg: Get Queue Items. **Options** * **Duration (Int32) **- Filter
…by their priority. Integers variables supported only. The priorities are: - 0 – High - 1 – Normal - 2 – Low
…') (% class="akb-toc" %) ((( (% class="akb-toc-title" %) ((( Table of Content ))) {{toc depth="4" start="2
[1] Design Form
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in Name (is required) and enter a brief description in Description (optional), then click OK. 2
…: Groups Description Components Basic Include frequently used components Text field Text area Number
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in **Description **(optional), then click **OK.** [[image:image-20230312194846-2.png||height="301" width="609"]] == **2. Components of the Form in Form Designer** == Components which create a form in Form Designer
…**|**Components** |Basic|Include frequently used components|((( * Text field * Text area * Number * Password
[6] High-Density Agents Setup
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User have to config Agent Setting for each Agent in Center before running High-Density Agents. In this article, we will show you how to set up Agent as below Step 1: Login Center Step 2: Choose the Agent
…Smoothing: Make the text clearer and we recommend choosing this option Resolution width/height: Set up
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**: Login Center ))) (% class="box infomessage" %) ((( **Step 2**: Choose the Agent tab ))) (% class="box
…not choose this option * **Font Smoothing**: Make the text clearer and we recommend choosing this option
…))) (% class="box infomessage" %) ((( **Step 5**: Click Save button ))) [[image:image-20221219091927-2.png
[1] Agent
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and allow you to bulk delete selected them. 2 Name The name of the Agent. You can click the name
…button. No Column/Label Description 1 Agent Group The Agent Group to which the Agent belongs. 2 Name
…This field is auto-generated by the system 2 Name Enter the name of the agent you want to create/edit String
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[2] How To Use AkaBot Center
…[2] akaBot Operation Functions
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as below. [[image:image-20221031154319-2.png]] |=No|=Column/Label|=Description |1|**Action
…selected them. |2|**Name**|The name of the Agent. You can click the name of the Agent the view its details
…|**Agent Group**|The Agent Group to which the Agent belongs. |2|**Name**|The name of the Agent. You can
[1] Task
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by the name of every item related to Task. Free text 2 Agent Select the agent which is assigned to run
…will select all Tasks in display and allow you to bulk delete selected them 2 Workflow The name
…to get your confirmation. Hit Confirm to remove the task.
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[2] How To Use AkaBot Center
…[2] akaBot Operation Functions
…[2] Automation
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by the name of every item related to Task.|Free text| | |2|Agent|Select the agent which is assigned to run
…and allow you to bulk delete selected them |2|Workflow|The name of the workflow which will be used to run
…for bulk delete. [[image:image-20221028105402-33.png]] The System will show a message to get your
[3] Cookie Policy
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by us, please see our Privacy Policy. 2. What is a “cookie”? Cookies are small text files stored
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Policy. **2. What is a “cookie”? ** Cookies are small text files stored on your device by your web
For Team IT-Operation
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can only add one by one Use case 2: Remove an OU In Organization Unit menu > click Delete button
…of the screen Option 2: In case, you just want to edit Agent Group information, click Edit in Action column
…, click Delete button of the agent group you want to remove from the Agent Group list. Option 2: You
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: In order to view all the details of an OU, you can click the** eye** button [[image:image-20230425154231-2
…only add one by one ))) == (% style="color:#e74c3c" %)**Use case 2: Remove an OU
…New”** button on the right corner of the screen [[image:image-20230425154754-22.png]] **Option 2
For IT-Dev Team
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can only add one by one Use case 2: Create/ edit a new Role Roles are sets of permission, which
…of the screen Option 2: In case, you just want to edit Agent Group information, click Edit in Action column
…an Asset S1: Optionn 1: In Asset tab, choose Create New to create a new asset Option 2: you can access
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-20230308181201-2.png]] Then you will see the detail page [[image:image-20230308181201-3.png]] |Column/ Label
…only add one by one ))) == (% style="color:#e74c3c" %)**Use case 2: Create/ edit a new Role
…of the screen [[image:image-20230308181334-24.png]] **Option 2**: In case, you just want to edit Agent Group
Logs
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Logs in akaBot can be categorized into 2 groups: Default logs: These logs are auto generated
…when many functions fail. To retrieve the description text for the error in your application, use
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of logs. == **Logs** == Logs in akaBot can be categorized into 2 groups: * **Default logs: **These logs
…functions fail. To retrieve the description text for the error in your application, use the FormatMessage
…depth="4" start="2"/}} ))) #end {{/velocity}} )))